Contact & Locations
The friendly staff at Watauga Orthopaedics welcomes your inquiry at (423) 282-9011 and is ready to provide you with answers. To schedule an appointment, please call our office or you can use our secure online appointment request form.
Locations & Phone Numbers | Office Hours | Insurance / Payment / Billing | Prescription Requests | Referrals | Medical Emergencies | After Hours Urgent Medical Needs | Hospital & Surgery Center Affiliations
Watauga Orthopaedics Locations & Phone Numbers
Johnson City Orthopaedics (main location)
2410 Susannah Street
Johnson City, TN 37601
[Get Directions]
We are conveniently located off Princeton Road behind the old North Side Hospital.
Main Office: (423) 282-9011
Physical Therapy: (423) 722-7868
Fax Numbers:
Medical Records: (423) 282-0035
Physical Therapy: (423) 722-7871
Patient Accounts: (423) 722-0291
Nurses’ Station: (423) 722-0292
Kingsport Orthopaedics Office
117 West Sevier St., Suite 200
Kingsport, TN 37660
Phone: (423) 245-5540
Fax: (423) 282-9572
[Get Directions]
We are conveniently located near Holston Valley Hospital in the Sevier Center Medical Complex.
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Office Hours
Johnson City/Main Office:
Monday – Friday, 8 a.m. - 5 p.m.
Quick Care Hours:
Monday – Friday, 8 a.m. - 8 p.m.
Kingsport Office and Quick Care:
Monday – Friday, 8 a.m. - 5 p.m.
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Medical Emergencies
In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Watauga Orthopaedics, and they will contact us.
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After Hours Urgent Medical Needs
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call Watauga Orthopaedics at (423) 282-9011. A doctor is on-call 24 hours a day. Your call will be returned promptly.
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Insurance / Payment / Billing
At Watauga Orthopaedics, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office to find out if we accept your insurance plan. If you have a question related to your bill or insurance, please contact our billing specialists at (423) 282-9011.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, and Discover.
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Referrals
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
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Hospital & Surgery Center Affiliations
Surgeons at Watauga Orthopaedics have hospital or surgery center affiliations with:
- Johnson City Medical Center
- Mountain Empire Surgery Center
- Holston Valley Medical Center
- Holston Valley Ambulatory Surgery Center
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Prescription Requests
Prescriptions and refills for established patients of Watauga Orthopaedics are routinely issued during our regular office hours (see above). You can make your request by calling our office at (423) 282-9011. No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
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