Quality Data

Quality Care You Can See, Measure, and Trust

At Watauga Orthopaedics, quality is not just something we talk about. It is something we measure, review, and work to improve every day.

Our team works together to provide safe, coordinated, and efficient orthopedic care with the patient experience at the center of every decision.

Our Quality Measures

Patient Satisfaction

A patient satisfaction score reflects more than one visit. It can speak to how patients felt about access, communication, trust, coordination, staff interactions, and their overall care experience.

A Net Promoter Score helps measure how likely patients are to recommend Watauga Orthopaedics to their family and friends based on their overall care experience.

Net Promoter Scores

    • Surveys Completed: _____
    • Clinic Score: ______
    • Ambulatory Surgery Center Score: _____
    • National Benchmark: ______
    • Number of Surveys Completed: ______

These scores reflect the trust patients place in our physicians, providers, clinical teams, surgery center staff, therapy teams, and support staff across our practice.

PatientIQ Outcomes Tracking

Watauga Orthopaedics uses PatientIQ to help track patient-reported outcomes and recovery progress.

This gives our team a better understanding of how patients are doing before and after treatment, including changes in pain, function, mobility, and quality of life.

By collecting and reviewing this information, we can continue improving the care we provide and make decisions guided by real patient outcomes.

Quality Data

Nationally Recognized Surgery Center

AAAHC

The Watauga Orthopaedics Center for Advanced Bone and Joint Surgery was built specifically for orthopedic care. It gives patients access to a focused, coordinated, and convenient outpatient surgery experience close to home.

Our Ambulatory Surgery Center has earned AAAHC Advanced Orthopaedic Certification for Total Joint Replacement, a national recognition that reflects our commitment to quality, safety, and high standards in outpatient orthopedic surgery.

We are honored to be among a select group of 51 surgery centers nationwide to receive this certification.

Blue Cross Center of Distinction

BCBS

Watauga Orthopaedics is proud to be the only Ambulatory Surgery Center in Tennessee recognized as a Blue Cross Center of Distinction for Total Hips and Knees.

This designation recognizes excellence in orthopedic care, including quality, safety, efficiency, and value for patients undergoing hip and knee replacement procedures.

Quality That Goes Beyond the Appointment

When patients choose Watauga Orthopaedics and the Center for Advanced Bone and Joint Surgery, they are choosing a team that measures what matters.

We track patient satisfaction, monitor outcomes, pursue national certifications, and continue improving the way orthopedic care is delivered across our region.

Experience orthopedic care the Watauga Way. Schedule an appointment or visit one of our walk-in clinics.