Contact & Locations

Scheduled Office Visits and Orthopedic Urgent Care

Monday – Friday, 8 am - 8 pm

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Watauga Orthopaedics and they will contact us.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call Watauga Orthopaedics at (423) 282-9011. A doctor is on-call 24 hours a day. Your call will be returned promptly.

At Watauga Orthopaedics, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office to find out if we accept your insurance plan. If you have a question related to your bill or insurance, please log on to our patient portal or contact our billing specialists at (423) 282-9011.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, and Discover.

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Surgeons at Watauga Orthopaedics have hospital or surgery center affiliations with:

• Johnson City Medical Center
• Mountain Empire Surgery Center
• Holston Valley Medical Center
• Holston Valley Ambulatory Surgery Center

Prescriptions and refills for established patients of Watauga Orthopaedics are routinely issued during our regular office hours (see above). You can make your request by logging in to our patient portal or calling our office at (423) 282-9011.

No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.